Resource Coordinator

Summary/Objectives:

The Resource Coordinator is responsible for Barnabas participant’s needs’ assessment and coordination of appropriate services to assist them with addressing their health, financial, social, emotional, and educational or other needs that will facilitate their achievement of overall good health and self-sufficiency.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Screens and interviews participants and assesses overall needs, barriers, and assets.

2. Provides information to individuals and families on services and works collaboratively with them to develop a plan to address needs and move toward a level of improved health and self-sufficiency.

3. Works with individual participants to develop career and vocational goals, plans & strategies to build a path for improved financial stability.

4. Utilizes evidence- based curriculums with participants on 1:1 basis for life skills building and financial literacy building. Facilitates resume writing & employment interviewing instructions.

5. Meets and/or contacts participants routinely to evaluate progress in meeting the goals and objectives of their plan. Coaches participants, advocates on their behalf and otherwise encourage and support their efforts towards achieving their goals.

6. Coordinates services and makes appropriate referrals to address the needs of participants, including, but not limited to, mental health services, financial assistance/counseling, childcare, educational services, employment, vocational or job training, health care, transportation, affordable housing, etc.

7. Ensure a minimum of one monthly contact with all active participants.

8. Develops relationships with property owners and service organizations in order to benefit participants of Barnabas program(s); negotiates rental costs(s) and terms of housing and other negotiations on behalf of participants.

9. Maintains routine administrative responsibilities including but not limited to referring participants to Barnabas programs, enrolling participants in Hope Builders Program and completing relevant program assessments, service plans and documenting all participant contact in Barnabas’s client database.

10. Completes all documentation for processing to ensure timely payments to landlords/vendors and other service providers.

11. Assists participants in applications for benefit assistance such as Medicaid, Supplemental Nutrition Assistance Program (SNAP), SSI/SSDI, etc.

12. Works collaboratively with an interdisciplinary team of Barnabas personnel to address challenges with participants who require additional support, such as primary medical care, dental care, food assistance, behavioral healthcare, etc.

13. Maintains flexible hours to meet participants needs.

14. Completes monthly reports as assigned.

15. Performs other duties as assigned.

Competency (knowledge, skills, abilities):  

1. Excellent communication, organizational and multi-tasking skills.

2. Attention to detail.

3.Ability to organize resources.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m.  Occasional evening and weekend work may be required as job duties demand.

Travel:

No travel is expected for this position.

Required Education and Experience:

High School diploma or GED.  Experience working with low-income and/or homeless families.    

Preferred Education and Experience:

Bachelor’s degree in social work, counseling, psychology, or related field.   

Additional Eligibility Qualifications (licensure, certification):

N/A.

EEO Statement:

It always has been and continues to be Barnabas’s policy that employees should be able to enjoy a work environment free from all forms of unlawful employment discrimination.   All decisions regarding recruiting, hiring, promotion, assignment, training, termination, and other terms and conditions of employment will be made without unlawful discrimination on the basis of race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, genetic information, marital status, or any other factor that the law protects from employment discrimination.   Individuals will be selected for promotion based on skill and merit.  

Additionally, Barnabas prohibits unlawful harassment of its employees, applicants, or independent contractors in any form.   Complaints of unlawful employment discrimination or harassment should be reported as defined below.   In cases where investigation confirms the allegations, appropriate corrective action will be taken, regardless of whether the inappropriate conduct rises to the level of any violation of law. No employee will suffer retaliation for reporting, in good faith, any violation of Company policy or unlawful discrimination, harassment, or retaliation.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.